We received extraordinary service from Mona Rafey throughout our search process through to closing. Mona listened to our preferences and then showed us an array of properties to refine our search criteria. We did this successfully both in person and virtually. We made our home purchase during a very hot and competitive market. Mona was an excellent advisor on bidding strategy. When we lost our first two homes to higher bidders, she then went to work and arranged a private transition. We were able to come to terms where all parties are satisfied. Mona’s relationship management skills were exceptional during this process. Mona and a law firm of her recommendation ran a flawless settlement process. It was a well oiled machine. Once we closed, it was on to advice on decorators and how to transfer utility bills. Mona never missed a detail. Mona is highly professional and dedicated to her clients. My wife and I recommend her with enthusiasm and without qualification.